For retail bookings we have a 24 hr cancellation policy. If you are unable to join the tour and let us know with 24hrs notice we will refund your tour in full.
If you need to cancel at less than 24hrs notice we will refund you minus a $50 administration fee.
If you cancel on the morning of the tour then no refund will be given – we may be able to transfer your booking to another tour or date but this is not guaranteed as we have minimum departures for our tours.
Group bookings of 6 or more require 7 days for cancellation.
With Covid around we also don’t want you to travel if you are sick, so do get in touch as soon as you can if you think you won’t be able to come on the tour and we will come to new arrangements.
*As of 3rd December 2021 all our clients will need to have their vaccination status verified to travel on our tours.